Welcome to The Layer Shop! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Below is our Shipping and Delivery Policy outlining everything you need to know about shipping methods, delivery times, and related information.
1. Shipping Locations
We are happy to offer shipping services within india.
2. Processing Time
All orders are processed and dispatched within 3-6 days of receiving your order.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
3. Shipping Methods & Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping:
Estimated delivery time: 5-7 business days
Cost: (may vary depending on order size and destination) - Expedited Shipping:
Estimated delivery time: 2-4 business days
Cost] (varies by weight and location) - Next Day Shipping (If available):
Estimated delivery time: 1 business day
Cost: (available for orders placed before time) - International Shipping:
currently unavailable
Please note: Delivery times are estimates and may vary depending on your location and any unforeseen shipping delays.
4. Shipping Costs
Shipping costs are calculated based on the size, weight, and delivery destination of your order. To get an accurate shipping quote, simply add items to your cart and enter your shipping address during checkout.
5. Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting our website’s Order Tracking page.
6. Delivery Delays
While we aim to deliver your order within the estimated time frame, delays may occur due to reasons outside of our control, such as weather, holidays, or carrier issues. We are not responsible for delays caused by these factors, but we will do our best to keep you informed.
If there are significant delays or issues with your order, please contact our customer service team at [customer service email or phone number].
7. Missing or Damaged Items
If you receive a damaged item or if an item is missing from your order, please contact us within 3 days of receiving your package. We will be happy to resolve the issue as quickly as possible by offering a replacement or refund.
To ensure a swift resolution, please provide us with:
- Your order number
- A detailed description of the issue
- Photos of the damaged or missing items (if applicable)
- video proof of unboxing
8. Address Accuracy
Please ensure that the shipping address you provide during checkout is correct. We are not responsible for delays or issues caused by incorrect address information. If you need to make changes to your shipping address after placing an order, please contact us as soon as possible, and we will do our best to accommodate your request.
9. Signature Requirement
For higher-value orders, a signature may be required upon delivery to ensure the safety and proper receipt of your package.
Thank you for shopping with The Layer Shop!
This Shipping and Delivery Policy is subject to change without notice. Please check back regularly for any updates.